Utility Billing Online
In late 2016, the Governing Body approved the option of paying city utility bills online. Since that approval, staff has been working with our IT company and Utility Billing vendor to create an online payment system. Beginning in March 2017, that system will be available for customers to use.
The utility billing online service will allow the City of Clearwater customers to view current statements, account history, past water usage, pay utility bills online, and more. Customers may continue to make payments through the mail, over the phone, the drop box, or in person at City Hall.
The city is also working with our Utility Billing vendor to create a paperless bill. That feature would allow customers to choose an electronic bill versus the traditional mailed bill which would save costs in both printing and mailing for the city. That service should be available in mid 2017.